Job Title: Quality Engineer (质量工程师) Position No.: 397 Department: Quality Department (质量部) Reports to: Quality Manager (质量经理) Direct Subordinate: QC Inspector (检验员) Overview of Responsibilities: - Lead the QC teams to carry out relevant inspection activities. - Responsible for formulating inspection specifications, inspection standards, and various quality documents for the Quality Inspection Department. - Handle and analyze quality abnormalities. - Conduct reliability tests on products. - Improve quality inspection methods. - Confirm and verify quality standards. Responsibilities and Work Assignments: 1. Formulation and Implementation of Inspection Standards - Responsible for formulating inspection standards, inspection forms, work instructions, and QC engineering drawings for the quality inspection department. - Strictly implement approved inspection standards and revise them in a timely manner according to the company's actual development. 2. Document Verification and Management - Verify all inspection documents of the Quality Department to ensure their applicability. - Regularly clean up stored expired quality files and apply for scrapping of expired files. 3. Customer Complaint Handling - Analyze the reasons for customer complaints and organize/lead relevant departments in customer complaint review meetings. - Formulate improvement measures for customer complaints, verify the effectiveness of these measures, and reply to 8D reports. - Communicate and coordinate with customers in a timely manner to understand the reasons and situations of complaints. - Statistically analyze customer complaint cases and regularly organize review meetings. 4. Reliability Testing and Quality System Development - Conduct reliability tests on newly imported products and record test data and results. - Distribute approved reliability test data to customers as needed. - Participate in formulating the company's quality guidelines and goals; establish a sound quality control system. - Coordinate with internal and external departments to actively organize and implement various quality systems. 5. Equipment Calibration and Management - Regularly carry out internal and external calibration of expired instruments and equipment to ensure normal operation. - Manage the ledger of company instruments and equipment, and apply for scrapping of old or unrepairable instruments. Authority: - Has the final right to interpret all inspection documents and standards of the Quality Inspection Department. - Has the right to improve and optimize inspection methods of the Quality Inspection Department. - In the absence of the head of the quality inspection section, has the final right to judge all adverse phenomena. - Has the right to request cooperation from production and other departments in handling product abnormalities. - In the absence of the head of the quality inspection section, has the right to supervise and guide all quality-related actions of the department. Work Collaborative Relationships: Internal Coordination: - Warehouse - Production - Procurement - Technology - Planning External Coordination: - Suppliers - Customers Appointment Qualifications: Educational Level: - College degree or above Profession: - Mechatronics integration Work Experience: - More than 3 years of experience in supplier quality management Knowledge/Skills: - Familiarity with APQP, SWOT, PDCA, PPAP, 8D, FMEA, 5W2H, etc. Appraisal Indicators: - Timely rate of inspection is ≥95% - Pass rate of the first handover inspection of the product is ≥85% - Quality inspectors have been issued less than 5 non-conformity items by security personnel on the spot - Quality inspectors participate in company safety training, and new employees complete third-level safety education - Personnel of the Quality Inspection Section have not violated laws and regulations Acknowledgements: - Confirmed by Hiring Manager - Audited and Approved by Upper Management - Confirmed by HR Department - Confirmed by Employee (with signature and date)