About the company: YYGH is a leading company in the retail industry, known for its commitment to providing exceptional customer service and high-quality products. With a strong presence in the market, YYGH prides itself on fostering a dynamic and inclusive work environment that encourages growth and innovation. Our team is dedicated to maintaining the highest standards of excellence, ensuring that our customers have a seamless and enjoyable shopping experience. Job responsibilities: - Oversee daily operations on the sales floor to ensure smooth and efficient functioning. - Manage and motivate a team of sales associates to achieve sales targets and deliver excellent customer service. - Ensure the store is well-stocked, organized, and visually appealing to enhance the customer shopping experience. - Handle customer inquiries, complaints, and feedback in a professional and timely manner. - Coordinate with other departments to ensure inventory levels are maintained and replenished as needed. - Implement and monitor store policies and procedures to ensure compliance with company standards. - Conduct regular staff meetings and training sessions to keep the team informed and engaged. - Analyze sales data and prepare reports to identify trends and areas for improvement. - Assist in the recruitment, training, and development of new staff members. Job requirements: - Proven experience as a Floor Manager or in a similar managerial role in the retail industry. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Strong problem-solving skills and attention to detail. - Proficiency in using retail management software and MS Office. - Flexibility to work various shifts, including weekends and holidays. - High school diploma or equivalent; a degree in business administration or a related field is a plus. Job benefits: - Competitive salary and performance-based bonuses. - Comprehensive health, dental, and vision insurance plans. - Paid time off and holiday pay. - Employee discount on store products. - Opportunities for career advancement and professional development. - Supportive and inclusive work environment. - Retirement savings plan with company match.