Career
WHMCS Admin
Singapore, Singapore
Job Title: WHMCS Administrator Hosterella LLC is seeking an experienced WHMCS Administrator to manage and maintain our WHMCS console. The successful candidate will be responsible for the day-to-day operation of our web hosting billing and automation platform, ensuring smooth service delivery for our customers. Responsibilities: - Manage WHMCS installation, configuration, and troubleshooting - Administer client accounts, orders, invoices, and support tickets - Maintain provisioning modules, payment gateways, and add-ons - Monitor system performance and ensure uptime - Manage domain registrations, SSL certificates, and hosting accounts - Handle automation workflows, including suspensions, terminations, and welcome emails - Liaise with technical support teams to resolve client issues - Implement security best practices and perform regular backups Requirements: - Proven experience with WHMCS administration - Knowledge of web hosting concepts, including domains, SSL, cPanel/DirectAdmin, and DNS - Familiarity with PHP and MySQL database management - Experience with common payment gateways and invoicing - Strong problem-solving skills and attention to detail - Good communication skills in English Additional Information: - This is a remote position open to candidates in Papua New Guinea, Singapore, Australia, or elsewhere - Competitive salary offered
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