Job Description: - Administer students’ admission, withdrawal, course completion, and attendance tracking. - Manage the front desk, attending to walk-in customers, students’ enquiries, feedback, complaints, and requests. - Respond to email and phone enquiries related to courses. - Coordinate various school administrative matters between different departments. - Provide assistance to the Dean and Lecturers as needed. - Assist in ad-hoc departmental responsibilities such as student events and outreach, Student Orientation, Graduation Ceremony, etc., when required. - Engage with students by checking on their well-being and showing care and concern. - Serve as the primary contact point for students. - Perform any other duties as assigned. Job Requirements: - Minimum Diploma or equivalent qualification. - Preferably 1-2 years of relevant working experience in an academic institution; entry-level candidates are also welcome. - Good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction. - Strong interpersonal and communication skills, both verbal and written. Salary Range: - $2,000 - $3,000