Roles & Responsibilities - Act as a Business Analyst from an Operations perspective across assigned projects. - Gather, analyze, and document user stories and requirements (functional, non-functional, legal, and operational) and maintain a prioritized backlog for the T24 core banking platform. - Partner with business and operational leads to identify, validate, and refine business needs. - Support the preparation of business cases, including timeline and budget estimates. - Establish project governance structures, including project teams, roles, and responsibilities. Project Delivery & Execution - Ensure solutions are strategic, scalable, and aligned with future macro and regulatory developments. - Drive coordination across key initiatives to ensure consistency within the product and change roadmap. - Develop and maintain detailed project plans, identifying milestones, critical paths, dependencies, and deliverables. - Monitor project progress, proactively managing deviations from scope, timeline, or budget. - Identify, track, and resolve project risks and issues, proposing mitigation actions as required. - Ensure all project deliverables meet quality, scope, and timeline expectations through appropriate quality controls. - Coordinate and oversee User Acceptance Testing (UAT), including execution, defect resolution, and formal user sign-off. - Prepare and deliver accurate and regular project status reports and facilitate governance and stakeholder meetings. Requirements Professional Experience - 5–10 years of experience within private banking or a related financial services environment. - 3+ years of experience working with agile delivery methodologies (e.g., Scrum, SAFe), preferably in a Business Analyst or similar role. - Hands-on experience with the T24 core banking platform, particularly in: - Payments module (TPH) - SWIFT messaging (incoming and outgoing) - MX message implementation - Annual SWIFT standards changes - Additional exposure to Treasury / Interbank operations is highly desirable. Technical & Functional Skills - Strong understanding of banking business processes, including process design and process re-engineering. - Proven ability to perform impact analysis across business models, systems, tools, and operational processes. - Experience identifying operational efficiencies and synergies. Core Competencies - Strong problem-solving, decision-making, and analytical skills with sound judgment. - Ability to work independently, take ownership, and adopt a hands-on approach with minimal supervision. - Excellent stakeholder management, communication, and coordination skills.