• Remuneration Package: Salary up to $4,200 + AWS + Variable Bonus • Working Location: East Region (Company Transport Provided at Multiple Pick-up Points) • Working Hours: Monday to Friday, 9:00am – 5:45pm + Alternate Saturday (Half Day) • Industry: Freight Forwarding Company allow for global exposure and gain expertise in customs, shipping documentation, and supply chain operations About the Company Join a globally recognised leader in supply chain and logistics solutions, known for delivering end-to-end freight forwarding services across air, ocean, and contract logistics. With a strong international presence and a commitment to operational excellence, the company offers a dynamic and structured environment for career growth in the logistics industry. Key Responsibilities • Manage full spectrum of air import shipments, coordinating with customers, overseas agents, and internal stakeholders • Verify shipping documents (AWB/HAWB) and resolve discrepancies promptly • Provide timely updates on shipment status, flight details, and delays • Ensure smooth customs clearance and permit management within KPIs • Liaise with customers for approvals on charges prior to delivery • Monitor cargo arrivals, inventory status, and handle shipment discrepancies • Ensure compliance with customer SOPs, regulatory requirements, and service standards • Handle customer enquiries professionally and maintain high service satisfaction • Support continuous improvement initiatives and adhere to QHSE standards Key Requirements • Minimum GCE ‘O’ Levels • Minimum 3 years of customer service experience within airfreight or freight forwarding industry • Strong communication and coordination skills Why Join Our Client? • Attractive salary package with AWS & performance bonus • Stable and reputable global organisation • Structured career progression within the logistics industry • Convenient transport arrangements across multiple locations If you’re looking to grow your career in a fast-paced logistics environment, submit your application to weiyan@triton-ai.com Reg No. R1983718 Triton AI Pte Ltd License no. 21C0661